Succesvolle ondernemers en hun one-liners
04 maart 2014

16 inspirerende Customer Service Quotes



The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton


The customer’s perception is your reality.

Kate Zabriskie


The longer you wait, the harder it is to provide outstanding customer service.

William H. Davidow


Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.

Stew Leonard


If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Jeff Bezos


It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.

Doug Smith


One of the deep secrets of life is that all that is really worth doing is what we do for others.

Lewis Carroll


Always give people more than what they expect to get.

Nelson Boswell


Your customer doesn’t care how much you know until they know how much you care.

Damon Richards


Do what you do so well that they will want to see it again and bring their friends.

Walt Disney


When the customer comes first, the customer will last.

Robert Half


The purpose of a business is to create a customer who creates customers.

Shiv Singh


Your most unhappy customers are your greatest source of learning.
Bill Gates 


The customer experience is the next competitive battleground.

Jerry Gregoire


Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Peter Drucker 


A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi 




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